First and foremost, NEVER EVER leave a lit candle unattended, especially with children or fur babies near by. Never place your lit candle near loose or flammable items or substances! ALWAYS be mindful and cautious with any sort of a lit fire!

Each and every candle from WWFMCS is handmade and poured with love and care. Always using products that are only high quality. We use a coconut and beeswax blend infused with eco-friendly, natural fragrances and essential oils. We use real natural crackling wood wicks that give off a soothing low crackle to help set the right ambience. Why the wood wicks, you ask? They are natural wood with no toxins or metals infused in them that can harm you or your loved ones, plus, they just look really cool! With that being said, there are cotton wicks that are also eco-friendly that we, at WWFMCS, may be introducing into some of our collections later down the road. Yes, I know exciting stuff coming soon! Now, what is NOT in your candle? Anything that can be released into your space that contains harmful chemicals or toxins such as Phthalate, Paraffins, Carcinogen, Mutagens, or heavy metals.

On your first candle burn, Light the wick and allow it to burn for at least 1 hour or until at least the top layer of wax has completely liquified. This initial step is kind of a big one as if it is blown out before the melted wax has reached the walls of the jar, it will create a pool of wax surrounding the wick which will cause the wick to drown and burn out and create a constant quick drown out effect and cause the candle to diffuse, and that’s not good! The wax remembers the initial burn path and will want to keep burning within that path. Now for the wood wick, because these wicks are natural wood, they are all unique just like us! Some may light up and stay lit so flawlessly and others may be a little more temperamental and may need to be lit a couple times before it also, like the wax, remembers its burn path and begin to stay lit. After your first burn and each burn going forward make sure to cut or chip off most of the charred edges of the wick leaving about 1/4”, or a smidge more is fine, of the wick. This will avoid the flame being too high and burn too hot which can lead to a potential fire hazard and/or decrease the burn cycle of the candle. Lastly, after you are done enjoying your candle for the time and blow it out, make sure the fire is completely out then cover the candle to retain the fragrance for another enjoyable burn! Never turn your candle out by placing the lid on the jar. Because most of these lids are wood, if the candle happens to not be completely out, that spark may cause the wood lid to catch fire.

Yikes! Did you get home a little too late after your candle was delivered while it was hot outside? If your candle started to melt and looks minorly uneven at the top., the following steps may help: Make sure your candle is sitting up right. Then, take some foil and wrap a single layer around the outside of the jar to the same level as the wax inside. Take a blow dryer on low to medium heat and heat the top of your candle in slow circular motions just close enough to see the top layer of wax begin to evenly liquify and become leveled. Once you see the top layer look like it is evenly melted from wall to wall of the jar, you can turn off the blow dryer and let the candle stay sitting up right for about 2-3 hours until the wax has clearly and completely hardened back up. Remove the foil. That’s it!

With proper burn sessions starting with the initial burn and candle care, the typical burn times are as follows:

3 oz - 10+hrs

4 oz - 20+hrs

8 oz - 40+hrs

12 oz - 60+hrs

*These are the typical burn times as shown however there may be many circumstances that can occur that will alter these times such as: wind (drafts) and/or initial candle maintenance and the wick trimming.

We (WWFMCS) use vegan, biodegradable and sustainably sourced blend of coconut and beeswax. We chose this blend because it provided our candles with a high quality, natural, and eco safe product that is also aesthetically pleasing after the first and last burn.

For any reason you are not satisfied with your item(s) from WWFMCS:

A refund or an exchange for item(s) of equal or lesser value may be issued only if the returned product(s) is in brand new and unopened condition and must be received within 14 days of purchase from the date on the receipt (Buyer pays return fees).

Wicked Wick Forgery Mays Candle Studio is not responsible for any damages that occur during shipping, lost/stolen packages or for candles that have been delivered and left out in the warmer elements for a long periods of time and have started to melt. Please refer to FAQ’s for tips on minor cases of the candle starting to melt after it has been delivered.

Steps are taken to assure a safe and secured delivery to your location i.e.: generously insulated box, individual product wrap, tracking numbers etc.. We also offer, for a small additional fee, shipping insurance for damage protection on orders up to $400.

*Wicked Wick forgery Mays Candle Studio does not cover return shipping costs or services. Refunds will be issued in the same form as the original payment within five business days of receiving the returned product..